Behind the grass, the machines.
Preparing Wimbledon depends on the equipment that supports the grounds team. Head Mechanic Jamie Glenn describes calls and messages arriving from staff across four sites, with machinery faults sometimes taking days to come to light. Keeping track of every machine was a daily challenge.
A phone call can tell a mechanic that something has gone wrong. Across four sites, the harder task is keeping those reports connected to the right machine and its history. Jamie’s account describes information arriving through separate calls and messages, while some faults went unreported.
That made the starting point very concrete. Before deciding what work to do, the machinery team needed a dependable view of the equipment it was responsible for. Finding a problem should not depend on finding the last person who mentioned it.
One place for every machine.
turfcoach developed a tailored machinery-management feature with Jamie, from the initial design to the finished workflow. He can track machines across the sites, see their maintenance history and receive reminders for routine servicing.
The feature was developed around that job with Jamie, rather than treating machinery as an extra line on a general task list. His account follows the work from design to the finished feature, with the machinery team’s requirements shaping the result.
The resulting record covers three questions: which machine needs attention, what maintenance it has already had, and what routine servicing comes next. Tracking, maintenance history and reminders bring the immediate problem and the longer service cycle into the same workflow.
I also have a complete maintenance history and reminders for routine machinery maintenance.
Keep preparation moving.
Jamie reports that the system saves his team time and makes their work more efficient. A reported fault, a service record and the next maintenance date can now sit together, helping the machinery team support the work on the grass before the tournament begins.
Routine reminders add another timescale to the work. A reported fault needs attention now; scheduled servicing looks further ahead. Keeping the previous maintenance alongside the next due task helps the machinery team work with both, using the record of the individual machine.
For a tournament known for its grass courts, this is an important part of the preparation that spectators rarely see. The case starts in the workshop: keeping the people who maintain the machines connected to the information they need to support the people maintaining the courts.
